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Executive Summary for uk.trustpilot.com

1656 Response Time (ms)
200 HTTP Status
18 Scripts
205 Images
43 Links
HTTP/1.1 Protocol

SEO & Content Analysis

Basic Information
Page Title
Trustpilot Reviews: Experience the power of customer reviews
Meta Description
We're all about consumer reviews. Get the real inside story from shoppers like you. Read, write and share reviews on Trustpilot today.
HTML Language
en-GB
Robots.txt Present
Sitemap Present
SEO Meta Tags
content-type: text/html; charset=utf-8
Page Content
Experience the power of customer reviewsReview Title: 2-Hour Delay, Cold Food, and Zero Accountability – Shameful Service My Review: I am writing this to express my absolute disgust with Just Eat’s complete lack of consumer protection and the dismissive attitude of their representative, Manish. I ordered my usual pizza and chips, only to be met with a comedy of errors. The app falsely claimed the food was "delivered" when it hadn't even left the shop. After contacting the restaurant, the app then updated to say the order was being "remade." Despite multiple "10-minute delay" notifications and several points of contact with the restaurant, the food arrived two hours late and was stone cold. The Failure of Customer Service When I raised the issue immediately, I was met with a generic delay email. Manish and the support team ultimately decided not to compensate me. Their justification? "Based on the information we have." Here is the "information" they ignored: GPS/System Data: They can see the 2-hour discrepancy between the initial "delivered" status and the actual arrival. Communication Logs: They have records of my multiple attempts to track the late order. Product Condition: The food was objectively unfit for consumption upon arrival. Legal & Ethical Concerns Under the Consumer Rights Act, services should be provided with reasonable care and skill, and goods (food) must be of satisfactory quality. By refusing a refund for a failed delivery and cold product, Just Eat is essentially practicing unjust enrichment—retaining payment for a service they failed to adequately provide. The CEO and the leadership team should be ashamed. You are prioritizing profit margins over basic customer satisfaction and legal obligations. To Manish and the support team: hiding behind "internal policies" to rob customers of their money for inedible food is a disgrace. Order Date: 28th January 2026 Order Number: 776655848;

Network & Infrastructure

DNS & Hosting
IP Address
18.155.229.69
Reverse DNS
server-18-155-229-69.bne50.r.cloudfront.net
SSL/TLS Certificate
Issuer
CN=Amazon RSA 2048 M04, O=Amazon, C=US
Protocol Tls13
Expires In 305 days
HSTS Enabled

Technology Stack

JavaScript Frameworks
Next.js React
Build Tools
Vite Webpack

Services & Integrations

Analytics & Tracking
Amplitude Facebook Pixel Google Analytics GA4 Hotjar Segment
E-commerce Platforms
Magento
Privacy & Consent Management
OneTrust

CDN & Media Providers

CDN Providers
Amazon CloudFront
Media Providers
YouTube
Web Fonts
Font Awesome

Dynamic Analysis & Security

Dynamic JavaScript Analysis
Angular (Data Attributes) Bootstrap (CSS Classes) Foundation (CSS Classes) Hotjar (Script Analysis) jQuery (Script Analysis) Progressive Web App (PWA) React (Script Analysis)
Security Headers
HSTS X-Content-Type-Options X-Frame-Options X-XSS-Protection

Resource Analysis

External Resource Hosts
a7d575be72e8.edge.sdk.awswaf.com
api.amplitude.com
at.trustpilot.com
au.trustpilot.com
ca.trustpilot.com
cdn.cookielaw.org
cdn.segment.com
cdn.trustpilot.net
ch.trustpilot.com
consumersite-assets.trustpilot.net
de.trustpilot.com
dk.trustpilot.com
es.trustpilot.com
geolocation.onetrust.com
ie.trustpilot.com
nz.trustpilot.com
static.hotjar.com
uk.trustpilot.com
user-images.trustpilot.com
www.trustpilot.com
... and 13 more hosts
UI Frameworks & Libraries
Bootstrap (Class Names) D3.js
Analysis Complete

Analyzed uk.trustpilot.com with 7 technologies detected across 8 categories

Analysis completed in 1656 ms • 2026-03-23 12:33:33 UTC